My order hasn't arrived. What do I do?Updated 2 years ago
- Please log into your account to see when your order was posted and allow the full delivery time.
-Please note that Royal Mail, Priority Airmail and Standard International shipments are NOT TRACKED. Shipment numbers you may find attached to these are ‘proof of postage’ and show that the item has entered the postal network.
- Please check the delivery address that you input is correct.
- If you upgraded to a tracked service when checking out please follow the link in your order dispatched email to see the current location of your order.
- If your item is still missing please contact us at [email protected]