Due to continued pressure with Royal Mail, orders may take longer to be delivered so please do bear with us! We keep our shipping page updated for you. To see the status of your order, visit the account page. *Due to Covid-19 the following countries
When will my Order be shipped?. Order before 4pm BST/GMT for same day dispatch (Monday - Friday). You will receive an email when your order has been dispatched. To log into your account and see if your order has been dispatched please check here. Wil
I have made a mistake on my order. What should I do?. Before you complete your order, please check you have created your product with the right personalisation. Also check the recipient address is correct. If the address is not correct, head to your
How long will it take for my Boomf to be delivered?. For information on our shipping times please visit Shipping Info. Where do you ship to?. EVERYWHERE!. Do you deliver to UAE?. We do indeed. However, any orders being shipped to UAE must be sent to
Does the Bomb come ready to pop? Should I open the envelope?. The Bomb is ready to pop. Your bomb arrives in an outer mailing envelope with a shipping label on, which you can open. Inside, there is a white cardboard envelope with multi-colour circles
Have you tried... 1.If you are using your phone, try placing your order on a desktop computer or laptop, as that can sometimes work better. 2.Try logging out and logging in. There are a couple of issues this can fix. 3.Email [email protected], or chat
What kind of images can I upload?. You can upload multiple images at once from Instagram, Facebook or your desktop / camera roll. Images with light backgrounds look great! Dark and cluttered backgrounds, not so great. Avoid blurry, unfocused ones wit
How long do Boomf marshmallows stay fresh for?. In their packaging, 9-box marshmallows are good for 2 months whereas Mallowpops and 2-box marshmallows are in looser packaging so are good for 4-6 weeks. Once opened the marshmallows should be eaten wit